The real cure for map corruption was convoluted involving a factory hard reset of the TomTom to wipe everything resurrecting the HP EliteBook (that fortunately I had kept) that had a two year old backup version of the map and software placing this on microSD and then resurrecting the device from that microSD card. New maps for older devices to cure corrupt maps. A web search found hundreds of complaints about having to buy
I followed the instructions to the letter, and Please keep the device connected and install the map using below link:. Soft Reset:- Press and hold the On/Off button until you hear the drum sounds and the device restarts. I lodgedĪn incident with TomTom and Prachi responded the next day. To say this got my goat would be an understatement. That did not cover live traffic, and speed camera updates let alone lifetime maps. I went online to find that Australia or NZ costs $84.95 per map (no updates) and the whole world (that I also had) now costs from $159.95 (no updates). Well, it seems that my 3-year old device was deemed by TomTom to be too old and they reneged on the promise of lifetime maps. What happened to free lifetime maps and traffic? The onscreen message was that the only way to fix that was to buy a new map for A$84.95. I found that a very much later firmware update fixed this issue providing you could update it via a USB 2.0 PC first! Problem 2 – Corrupted mapsĮarly this year during my daughters’ not regular enough pilgrimage to visit Dad, I went to update the maps only to find the MyDrive Connect (on the same Surface Pro 4) was showing ‘corrupted maps’. The cure was to buy a USB 3.0 to USB 2.0 dongle – at that time $89 just to update the TomTom. The user forums were awash with the issue, and TomTom’s support advice did not work.
TomTom stopped communicating with the PC. But I graduated to a Microsoft Surface Pro 4 and with it, USB 3.0. Initially, I used an HP EliteBook circa 2012 with USB 2.0 ports to run TomTom’s MyDrive Connect to update maps and software.
I gave the TomTom GO 6100 to my daughter who lives You need a PC withĪn Internet Connection and a MyTomTom account to download new maps and updates. Receive TomTom Traffic, Speed Cameras and download 4 or more full updates ofĪny installed map every year, for the life of your product.
Lifetime TomTom Traffic, World Maps and Speed Cameras: The useful life of the smartphone app means the period that TomTom continues to support the app with updates.” A device will have reached the end of its life when none of these are available any more. What does lifetime mean? According to TomTom support site, “Lifetime is the useful life of the device, which means the period that TomTom continues to support your device with software updates, services, content or accessories.
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